Araştırma Makalesi
A Qualitative Analysis Using Social Listening Method: Turkish Nurses’ Experiences in Coronavirus Disease 2019 Pandemic
Öz
Objective: This study's objective was to examine the opinions and concerns expressed by nurses on social media platforms to gain a better understanding and illustrate the 2-year pandemic era.
Methods: In this study, tweets posted by nurses between 11 March 2020 and 11 March 2022 were retrieved using Mozdeh software. The data were analysed by content analysis method and the
experiences of nurses during the pandemic period were examined. MAXQDA 2022 software was used for data analysis. Consolidated criteria for reporting qualitative research were followed.
Results: After analyzing tweets from Turkish nurses over a 2-year period, three themes emerged: (i) health issues (psychological and physiological effects), (ii) working conditions and challenges
(staff and equipment shortages, personal rights and financial problems, violence, and administrative discrimination), and (iii) social life (family life, vaccination and adherence to precautionary
measures, and social exclusion).
Conclusion: The content of the tweets highlights the key issues faced by nurses and emphasizes the need for policymakers and authorities to take necessary precautions to address future
pandemics.
Anahtar Kelimeler
Coronavirus experience qualitative research nurse social media
Kaynakça
- 1. Catton H. Global challenges in health and health care for nurses and midwives everywhere. International nursing review 2020:4-6. [CrossRef]
- 2. Deliktas Demirci A, Oruc M, Kabukcuoglu K. ‘It was difficult, but our struggle to touch lives gave us strength’: the experience of nurses working on COVID-19 wards. J Clin Nurs. 2021;30(5-6):732-741. [CrossRef]
- 3. WHO COVID-19 Dashboard. Geneva: World Health Organization; 2022. (https://covid19.who.int/)
- 4. Nesanır N, Bahadır A, Karcıoğlu Ö, Fincancı Korur Ş. Pandemi Sürecinde Türkiye’de Sağlık Çalışanı Ölümlerinin Anlattığı; 2022. http://www.ttb.org.tr.
- 5. Akkuş Y, Karacan Y, Güney R, Kurt B. Experiences of nurses working with COVID-19 patients: a qualitative study. J Clin Nurs. 2022;31(9-10):1243-1257. [CrossRef]
- 6. Chen H, Wang Y, Liu Z. The experiences of frontline nurses in Wuhan: a qualitative analysis of nurse online diaries during the COVID-19 pandemic. J Clin Nurs. 2022;31(17-18):2465-2475. [CrossRef]
- 7. Galehdar N, Kamran A, Toulabi T, Heydari H. Exploring nurses’ experiences of psychological distress during care of patients with COVID-19: a qualitative study. BMC Psychiatry. 2020;20(1):489. [CrossRef]
- 8. Hu D, Kong Y, Li W, et al. Frontline nurses’ burnout, anxiety, depression, and fear statuses and their associated factors during the COVID-19 outbreak in Wuhan, China: a large-scale cross-sectional study. EClinicalmedicine. 2020;24:100424. [CrossRef]
- 9. Shaukat N, Ali DM, Razzak J. Physical and mental health impacts of COVID-19 on healthcare workers: a scoping review. Int J Emerg Med. 2020;13(1):40. [CrossRef]
- 10. Ramaci T, Barattucci M, Ledda C, Rapisarda V. Social stigma during COVID-19 and its impact on HCWs outcomes. Sustainability. 2020;12(9):1-13. [CrossRef]
- 11. Şanlıtürk D. Perceived and sources of occupational stress in intensive care nurses during the COVID-19 pandemic. Intensive Crit Care Nurs. 2021;67:103107. [CrossRef]
- 12. Catania G, Zanini M, Hayter M, et al. Lessons from Italian front‐line nurses’ experiences during the COVID-19 pandemic: a qualitative descriptive study. J Nurs Manag. 2021;29(3):404-411. [CrossRef]
- 13. Sheng Q, Zhang X, Wang X, Cai C. The influence of experiences of involvement in the COVID-19 rescue task on the professional identity among Chinese nurses: a qualitative study. J Nurs Manag. 2020;28(7):1662-1669. [CrossRef]
- 14. Raso R, Fitzpatrick JJ, Masick K. Nurses’ intent to leave their position and the profession during the COVID-19 pandemic. J Nurs Adm. 2021;51(10):488-494. [CrossRef]
- 15. Tezcan B, Eraydin C, Karabacak BG. Protective equipment-related pressure ulcers in healthcare workers during COVID-19 pandemic: a systematic review. J Tissue Viability. 2022;31(2):213-220. [CrossRef]
- 16. Alluhayyan OB, Alshahri BK, Farhat AM, Alsugair S, Siddiqui JJ, Alghabawy K, ... & Hashem AA. Occupational-related contact dermatitis: prevalence and risk factors among healthcare workers in the Al'Qassim region, Saudi Arabia during the COVID-19 pandemic. Cureus. 2020; 12(10).
- 17. O’LearyL, ErikainenS, Peltonen LM, AhmedW, Thelwall M, O’ConnorS. Exploring nurses’ online perspectives and social networks during a global pandemic COVID-19. Public Health Nurs. 2022;39(3):586-600. [CrossRef]
- 18. He SH, Ojo A, Beckman AL, et al. The story of #GetMePPE and GetUsPPE.org to mobilize health care response to COVID-19: rapidly deploying digital tools for better health care. J Med Internet Res. 2020;22(7):e20469. [CrossRef]
- 19. Fontanini R, Visintini E, Rossettini G, Caruzzo D, Longhini J, Palese A. Italian Nurses’ experiences during the COVID-19 pandemic: a qualitative analysis of internet posts. Int Nurs Rev. 2021;68(2):238-247. [CrossRef]
- 20. Forte ECN, Pires DEP de. Nursing appeals on social media in times of coronavirus. Rev Bras Enferm. 2020;73(suppl 2):e20200225. [CrossRef]
- 21. Şahan S, Yıldız A, Ergin E. Public perceptions about nurses communicated via Twitter in Turkey. Public Health Nurs. 2022;39(3):638-642. [CrossRef]
- 22. Cengiz Z, Isik K, Gurdap Z, Yayan EH. Behaviours and experiences of nurses during the COVID-19 pandemic in Turkey: a mixed methods study. J Nurs Manag. 2021;29(7):2002-2013. [CrossRef]
- 23. Demir G, Şahin S. Experiences of nurses providing care to patients with COVID-19 in intensive care units: a qualitative study. Nurs Forum (Auckl). 2022;57(4):650-657. [CrossRef]
- 24. Tong A, Sainsbury P, Craig J. Consolidated criteria for reporting qualitative research (COREQ): a 32-item checklist for interviews and focus groups. Int J Qual Health Care. 2007;19(6):349-357. [CrossRef]
- 25. Graneheim UH, Lundman B. Qualitative content analysis in nursing research: concepts, procedures and measures to achieve trustworthiness. Nurse Educ Today. 2004;24(2):105-112. [CrossRef]
- 26. Creswell JW . Araştırma Deseni (Nitel, Nicel ve Karma Yöntem Yaklaşımları)[Research Design (Qualitative, Quantitative and Mixed Methods Approaches)]. Çev: SB Demir). Ankara:. Eğiten Kitap Yayıncılık. 3. Baskı; 2017.
- 27. Big Data M. Text analysis: academic research Twitter. http://mozdeh.wlv.ac.uk/AcademicResearchTwitter.html. Accessed 20 April, 2022.
- 28. MAXQDA qualitative analysis software. https://www.maxqda.com/qualitative-analysis-software. Accessed 20 April, 2022.
- 29. Bahadir-Yilmaz E, Yüksel A. State anxiety levels of nurses providing care to patients with COVID-19 in Turkey. Perspect Psychiatr Care. 2021;57(3):1088-1094. [CrossRef]
- 30. Aksoy YE, Koçak V. Psychological effects of nurses and midwives due to COVID-19 outbreak: the case of Turkey. Arch Psychiatr Nurs. 2020;34(5):427-433. [CrossRef]
- 31. Arcadi P, Simonetti V, Ambrosca R, et al. Nursing during the COVID-19 outbreak: a phenomenological study. J Nurs Manag. 2021;29(5):1111-1119. [CrossRef]
- 32. Häussl A, Ehmann E, Pacher A, et al. Psychological, physical, and social effects of the COVID‐19 pandemic on hospital nurses. Int Nurs Rev. 2021;68(4):482-492. [CrossRef]
- 33. Liu Q, Luo D, Haase JE, et al. The experiences of health-care providers during the COVID-19 crisis in China: a qualitative study. Lancet Glob Health. 2020;8(6):e790-e798. [CrossRef]
- 34. Gunawan J, Aungsuroch Y, Marzilli C, Fisher ML, Nazliansyah SA, Sukarna A. A phenomenological study of the lived experience of nurses in the battle of COVID-19. Nurs Outlook. 2021;69(4):652-659. [CrossRef]
- 35. Sezgin D, Dost A, Esin MN. Experiences and perceptions of Turkish intensive care nurses providing care to Covid-19 patients: a qualitative study. Int Nurs Rev. 2022;69(3):305-317. [CrossRef]
- 36. Liew MF, Siow WT, Maclaren G, See KC. Preparing for COVID-19: early experience from an intensive care unit in Singapore. Crit Care. 2020;24(1):83. [CrossRef]
- 37. Atasever M. Türkiye Sağlık Almanak 2002-2021 (Türkiye Sağlık Sisteminde Yaşanan Gelişmeler 2002-2021 Dönemi). 2022; 214.
- 38. Kackin O, Ciydem E, Aci OS, Kutlu FY. Experiences and psychosocial problems of nurses caring for patients diagnosed with COVID-19 in Turkey: a qualitative study. Int J Soc Psychiatry. 2021;67(2):158-167. [CrossRef]
- 39. Cao T, Huang X, Wang L, et al. Effects of organisational justice, work engagement and nurses’ perception of care quality on turnover intention among newly licensed registered nurses: a structural equation modelling approach. J Clin Nurs. 2020;29(13-14):2626-2637. [CrossRef]
Sosyal Dinleme Yöntemi Kullanılarak Nitel Bir Analiz: Koronavirüs Hastalığı 2019 Pandemisinde Türk Hemşirelerin Deneyimleri
Öz
Amaç: Bu çalışmanın amacı, sosyal medya platformlarında hemşireler tarafından ifade edilen görüşleri ve endişeleri inceleyerek, 2 yıllık pandemi dönemini daha iyi anlamak ve betimlemektir.
Yöntemler: Bu çalışmada, 11 Mart 2020 ve 11 Mart 2022 tarihleri arasında hemşireler tarafından paylaşılan tweetler Mozdeh yazılımı aracılığıyla elde edilmiştir. Veriler içerik analizi yöntemi
ile analiz edilmiş ve hemşirelerin pandemi sürecindeki deneyimleri incelenmiştir. Veri analizi için MAXQDA 2022 yazılımı kullanılmıştır. Nitel araştırmaların raporlanması için konsolide kriterler
takip edilmiştir.
Bulgular: Türk hemşireler tarafından iki yıl boyunca atılan tweetlerin analiz edilmesinin ardından üç tema ortaya çıkmıştır: (i) sağlık sorunları (psikolojik ve fizyolojik etkiler), (ii) çalışma koşulları ve
zorluklar (personel ve ekipman eksikliği, özlük hakları ve mali sorunlar, şiddet ve idari ayrımcılık) ve (iii) sosyal yaşam (aile yaşamı, aşılama ve önlemlere uyum ve sosyal dışlanma).
Sonuç: Tweet'lerin içeriği, hemşirelerin karşılaştığı temel sorunları vurgulamakta ve politika yapıcıların ve yetkililerin gelecekteki pandemilere karşı gerekli önlemleri alması gerekliliğini
vurgulamaktadır.
Anahtar Kelimeler
Kaynakça
- 1. Catton H. Global challenges in health and health care for nurses and midwives everywhere. International nursing review 2020:4-6. [CrossRef]
- 2. Deliktas Demirci A, Oruc M, Kabukcuoglu K. ‘It was difficult, but our struggle to touch lives gave us strength’: the experience of nurses working on COVID-19 wards. J Clin Nurs. 2021;30(5-6):732-741. [CrossRef]
- 3. WHO COVID-19 Dashboard. Geneva: World Health Organization; 2022. (https://covid19.who.int/)
- 4. Nesanır N, Bahadır A, Karcıoğlu Ö, Fincancı Korur Ş. Pandemi Sürecinde Türkiye’de Sağlık Çalışanı Ölümlerinin Anlattığı; 2022. http://www.ttb.org.tr.
- 5. Akkuş Y, Karacan Y, Güney R, Kurt B. Experiences of nurses working with COVID-19 patients: a qualitative study. J Clin Nurs. 2022;31(9-10):1243-1257. [CrossRef]
- 6. Chen H, Wang Y, Liu Z. The experiences of frontline nurses in Wuhan: a qualitative analysis of nurse online diaries during the COVID-19 pandemic. J Clin Nurs. 2022;31(17-18):2465-2475. [CrossRef]
- 7. Galehdar N, Kamran A, Toulabi T, Heydari H. Exploring nurses’ experiences of psychological distress during care of patients with COVID-19: a qualitative study. BMC Psychiatry. 2020;20(1):489. [CrossRef]
- 8. Hu D, Kong Y, Li W, et al. Frontline nurses’ burnout, anxiety, depression, and fear statuses and their associated factors during the COVID-19 outbreak in Wuhan, China: a large-scale cross-sectional study. EClinicalmedicine. 2020;24:100424. [CrossRef]
- 9. Shaukat N, Ali DM, Razzak J. Physical and mental health impacts of COVID-19 on healthcare workers: a scoping review. Int J Emerg Med. 2020;13(1):40. [CrossRef]
- 10. Ramaci T, Barattucci M, Ledda C, Rapisarda V. Social stigma during COVID-19 and its impact on HCWs outcomes. Sustainability. 2020;12(9):1-13. [CrossRef]
- 11. Şanlıtürk D. Perceived and sources of occupational stress in intensive care nurses during the COVID-19 pandemic. Intensive Crit Care Nurs. 2021;67:103107. [CrossRef]
- 12. Catania G, Zanini M, Hayter M, et al. Lessons from Italian front‐line nurses’ experiences during the COVID-19 pandemic: a qualitative descriptive study. J Nurs Manag. 2021;29(3):404-411. [CrossRef]
- 13. Sheng Q, Zhang X, Wang X, Cai C. The influence of experiences of involvement in the COVID-19 rescue task on the professional identity among Chinese nurses: a qualitative study. J Nurs Manag. 2020;28(7):1662-1669. [CrossRef]
- 14. Raso R, Fitzpatrick JJ, Masick K. Nurses’ intent to leave their position and the profession during the COVID-19 pandemic. J Nurs Adm. 2021;51(10):488-494. [CrossRef]
- 15. Tezcan B, Eraydin C, Karabacak BG. Protective equipment-related pressure ulcers in healthcare workers during COVID-19 pandemic: a systematic review. J Tissue Viability. 2022;31(2):213-220. [CrossRef]
- 16. Alluhayyan OB, Alshahri BK, Farhat AM, Alsugair S, Siddiqui JJ, Alghabawy K, ... & Hashem AA. Occupational-related contact dermatitis: prevalence and risk factors among healthcare workers in the Al'Qassim region, Saudi Arabia during the COVID-19 pandemic. Cureus. 2020; 12(10).
- 17. O’LearyL, ErikainenS, Peltonen LM, AhmedW, Thelwall M, O’ConnorS. Exploring nurses’ online perspectives and social networks during a global pandemic COVID-19. Public Health Nurs. 2022;39(3):586-600. [CrossRef]
- 18. He SH, Ojo A, Beckman AL, et al. The story of #GetMePPE and GetUsPPE.org to mobilize health care response to COVID-19: rapidly deploying digital tools for better health care. J Med Internet Res. 2020;22(7):e20469. [CrossRef]
- 19. Fontanini R, Visintini E, Rossettini G, Caruzzo D, Longhini J, Palese A. Italian Nurses’ experiences during the COVID-19 pandemic: a qualitative analysis of internet posts. Int Nurs Rev. 2021;68(2):238-247. [CrossRef]
- 20. Forte ECN, Pires DEP de. Nursing appeals on social media in times of coronavirus. Rev Bras Enferm. 2020;73(suppl 2):e20200225. [CrossRef]
- 21. Şahan S, Yıldız A, Ergin E. Public perceptions about nurses communicated via Twitter in Turkey. Public Health Nurs. 2022;39(3):638-642. [CrossRef]
- 22. Cengiz Z, Isik K, Gurdap Z, Yayan EH. Behaviours and experiences of nurses during the COVID-19 pandemic in Turkey: a mixed methods study. J Nurs Manag. 2021;29(7):2002-2013. [CrossRef]
- 23. Demir G, Şahin S. Experiences of nurses providing care to patients with COVID-19 in intensive care units: a qualitative study. Nurs Forum (Auckl). 2022;57(4):650-657. [CrossRef]
- 24. Tong A, Sainsbury P, Craig J. Consolidated criteria for reporting qualitative research (COREQ): a 32-item checklist for interviews and focus groups. Int J Qual Health Care. 2007;19(6):349-357. [CrossRef]
- 25. Graneheim UH, Lundman B. Qualitative content analysis in nursing research: concepts, procedures and measures to achieve trustworthiness. Nurse Educ Today. 2004;24(2):105-112. [CrossRef]
- 26. Creswell JW . Araştırma Deseni (Nitel, Nicel ve Karma Yöntem Yaklaşımları)[Research Design (Qualitative, Quantitative and Mixed Methods Approaches)]. Çev: SB Demir). Ankara:. Eğiten Kitap Yayıncılık. 3. Baskı; 2017.
- 27. Big Data M. Text analysis: academic research Twitter. http://mozdeh.wlv.ac.uk/AcademicResearchTwitter.html. Accessed 20 April, 2022.
- 28. MAXQDA qualitative analysis software. https://www.maxqda.com/qualitative-analysis-software. Accessed 20 April, 2022.
- 29. Bahadir-Yilmaz E, Yüksel A. State anxiety levels of nurses providing care to patients with COVID-19 in Turkey. Perspect Psychiatr Care. 2021;57(3):1088-1094. [CrossRef]
- 30. Aksoy YE, Koçak V. Psychological effects of nurses and midwives due to COVID-19 outbreak: the case of Turkey. Arch Psychiatr Nurs. 2020;34(5):427-433. [CrossRef]
- 31. Arcadi P, Simonetti V, Ambrosca R, et al. Nursing during the COVID-19 outbreak: a phenomenological study. J Nurs Manag. 2021;29(5):1111-1119. [CrossRef]
- 32. Häussl A, Ehmann E, Pacher A, et al. Psychological, physical, and social effects of the COVID‐19 pandemic on hospital nurses. Int Nurs Rev. 2021;68(4):482-492. [CrossRef]
- 33. Liu Q, Luo D, Haase JE, et al. The experiences of health-care providers during the COVID-19 crisis in China: a qualitative study. Lancet Glob Health. 2020;8(6):e790-e798. [CrossRef]
- 34. Gunawan J, Aungsuroch Y, Marzilli C, Fisher ML, Nazliansyah SA, Sukarna A. A phenomenological study of the lived experience of nurses in the battle of COVID-19. Nurs Outlook. 2021;69(4):652-659. [CrossRef]
- 35. Sezgin D, Dost A, Esin MN. Experiences and perceptions of Turkish intensive care nurses providing care to Covid-19 patients: a qualitative study. Int Nurs Rev. 2022;69(3):305-317. [CrossRef]
- 36. Liew MF, Siow WT, Maclaren G, See KC. Preparing for COVID-19: early experience from an intensive care unit in Singapore. Crit Care. 2020;24(1):83. [CrossRef]
- 37. Atasever M. Türkiye Sağlık Almanak 2002-2021 (Türkiye Sağlık Sisteminde Yaşanan Gelişmeler 2002-2021 Dönemi). 2022; 214.
- 38. Kackin O, Ciydem E, Aci OS, Kutlu FY. Experiences and psychosocial problems of nurses caring for patients diagnosed with COVID-19 in Turkey: a qualitative study. Int J Soc Psychiatry. 2021;67(2):158-167. [CrossRef]
- 39. Cao T, Huang X, Wang L, et al. Effects of organisational justice, work engagement and nurses’ perception of care quality on turnover intention among newly licensed registered nurses: a structural equation modelling approach. J Clin Nurs. 2020;29(13-14):2626-2637. [CrossRef]
Toplam 39 adet kaynakça vardır.
Ayrıntılar
| Birincil Dil | İngilizce |
|---|---|
| Konular | Hemşirelik (Diğer) |
| Bölüm | Araştırma Makaleleri |
| Yazarlar | |
| Yayımlanma Tarihi | 23 Haziran 2023 |
| Yayımlandığı Sayı | Yıl 2023 Cilt: 26 Sayı: 2 |
