Research Article
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İş Doyumunun Performansa Etkisinde Mutluluğun Aracılık Rolü Üzerine Bir Araştırma

Year 2018, Volume: 13 Issue: 2, 148 - 165, 30.12.2018

Abstract

İş doyumunun performansa etkisinde mutluluğun rolünü araştırmayı amaçlayan çalışma, pozitif örgütsel davranış alanında güncel bir araştırma konusu olan mutluluğun çalışan performansına etkilerini ortaya çıkarmayı
ve bu etkilerini incelemeyi hedeflemektedir. Yazında uzun yıllardır tartışılan ‘mutlu çalışanlar daha verimli midir?’ sorusuna yanıt aramak üzere
olumlu bir tutum olan iş doyumunun performansa etkisinde mutluluğun
rolünün sorgulanarak alan yazına katkı sağlanması amaçlanmıştır. Fisher
(2010:385), çalışan mutluluğunun akademik araştırmalara nadiren konu
edildiğine dikkat çekmektedir. İlgili yazında genel olarak araştırmalar iş
doyumu üzerinde yoğunlaşmakla beraber, geçen 20 yıl zarfında işyerinde
bazı mutluluk formları veya pozitif duygularla ilgili deneyimler konusunda
birtakım yapılar araştırılmış, bu yapıların pek çoğu işyerinde pozitif tutumlar, pozitif haller ve hissiyat üzerinde durmuştur. Bu çalışma kapsamında,
Pavia Üniversitesi, Beyin ve Davranış Bilimleri Bölümü’nde araştırma modeline uygun ölçeklerin değerlendirilmesi, düzenlenmesi ve soru formuna
uyarlanması gerçekleştirilmiş, pilot çalışmanın ardından 2017 Haziran
-Temmuz aylarında hedef gruplara e-posta ile dağıtılarak geçerli toplam
409 yanıt elde edilmiştir. Araştırma bulguları; işte mutluluğun iş doyumu
ile çalışan performansı arasında; tam aracılık bağı oluşturduğu, performansı olumlu yönde etkilemekte olduğu ve iş doyumunun performansı ancak
mutluluğun geliştirici yöndeki katkısı ile yordadığını ortaya çıkarmıştır.

References

  • ALBUQUERQUE, A. S., ve TRÓCCOLI, B. T. (2004). “Development of A Subjective Well-being Scale”, Psicologia: Teoria e Pesquisa, 20(2), 153-164. ASHBY, F. G., ISEN, A. M., & TURKEN, A. U. (1999). A Neuropsychological Theory of Positive Affect and Its Influence on Cognition, Psychological Review, 106, 529-550. ASPINWALL, L. G. (1998). “Rethinking the Role of Positive Affect in Self-regulation”, Motivation and Emotion, 22,1-32 AŞIK AKŞİT, N. (2010). “Çalışanların İş Doyumunu Etkileyen Bireysel ve Örgütsel Faktörler ile sonuçlarına İlişkin Kavramsal Bir Değerlendirme”, Türk İdare Dergisi, Sayı: 467:31 BARON, R.M. ve KENNY, D.A.(1986). “The Moderator-mediator Variable Distinction in Social Pyschological Research: Conceptual, Strategic and Statistical Considerations”, Journal of Personality and Social Pyshology, 51(6): 1173-1182. BARUTÇUGİL, İ. (2004). Stratejik İnsan Kaynakları Yönetimi. Kariyer Yayıncılık, İstanbul. BAŞTEMUR, Y. (2006). “İş Tatmini İle Yaşam Tatmini Arasındaki İlişkiler: Kayseri Emniyet Müdürlüğü’nde Bir Araştırma”, Erciyes Üniversitesi: Yayınlanmamış Yüksek Lisans Tezi. BEAL, D. J., WEISS, H. M., BARROS, E. ve MACDERMID, S. M. (2005). “An Episodic Process Model of Affective Influences on Performance”, Journal of Applied Psychology, 90, 1054-1068. BOEHM, J.K., ve LYUBOMIRSKY, S. (2008). “Does Happiness Promote Career Success?”, Journal of Career Assessment, 16, 101-116. BURGER, J.M. ve CALDWELL, D.F. (2000). “Personality, Social Activities, Job-search Behavior and Interview Success: Distinguishing Between PANAS Trait Positive Affect and Neo Extraversion”, Motivation and Emotion, 24, 51-62. CAMERON, K.S., DUTTON, J.E. ve QUINN, (2003). Positive Organizational Scholarship. R.E. (Der). Berrett- Kohler, San Francisco. CARVER, C. S. (2003). “Approach, Avoidance and The Self-regulation of Affect and Action”, Motivation Emotion, 30:105– 110. DEMO. G, ve PASCHOAL, T. (2016). “Well-Being at Work Scale: Exploratory and Confirmatory Validation in the USA”, Paidéia jan-apr. 2016, Sayı 26, No. 63, 35-43. DIENER, E. (1984). “Subjective Well-being”, Psychological Bulletin Sayı 95,( 3), 542-575. DIENER, E. (2000). “Subjective Well-being: The Science of Happiness and A Proposal for A National Index”, American Psychologist, 55, 34-43. DIENER, E., NICKERSON, C., LUCAS, R.E. ve SANDVIK, E. (2002). “Dispositional Affect and Job Outcomes”, Social Indicators Research, 59, 229-259. DIENER, E., SUH, E.M., LUCAS, R.E. AND SMITH, H.L. (1999). “Subjective Well-being: Three Decades of Progress”. Psychological Bulletin, 125, 276-302. DIENER, E., NG,W. HARTER, J., ARORA, R. (2010). Wealth and Happiness Across the World: Material Prosperity Predicts Life Evaluation, Whereas Psychosocial Prosperity Predicts Positive Feeling, Journal of Personality and Social Psychology, 2010, Sayı 99, No. 1, 52–61. DUTTON ve GLYNN (2007) Positive Organizational Scholarship, To appear in Handbook of Organizational Behavior (C. Cooper and J. Barling, (Der.), Sage Publications. FINEMAN, S. (2006). On Being Positive: Concerns and Counterpoints. Academy of Management Review, 31,270–291. FISHER C.D. ve NOBLE, C. S. (2004) “A Within-Person Examinationof Correlates of Performance and Emotions While Working”, Human Performance, 17:2, 145-168. FISHER, C.D. (2010a). Happines at Work, ePublications@bond, Bond University, Queensland. FISHER, C.D. (2010b). “Happines at Work”, International Journal of Management Reviews, 12 (4), 384-412. FORGAS, J. P. (2001). “The Affect Infusion Model (AIM): An Integrative Theory of Mood Effects on Cognitive”, Organizational Behavior and Human Decision Processes, 86, 3-34. FORGAS, J. P., ve GEORGE, J. M. (2001). “Affective Influences on Judgments and Behavior in Organizations, Judgments”, L. L. Martin, & G. L. Clore (Der.), Theories of mood and cognition: A user’s guidebook 99-134, Mahwah, NJ: Erlbaum. GOODMAN, S.A. AND SVYANTEK D. (1999). “Person–Organization Fit and Contextual Performance: Do Shared Values Matter”, Journal of Vocational Behavior, 55, 254-275. GRIFFETH, R. W., HOM, P.W., GAERTNER, S. (2000). “A Meta-analysis of Antecedents and Correlates of Employee Turnover: Update Moderator Tests, and Research Implications for the Next Millennium”, Journal of Management, 26, 463-488. GRINDE, B. (2015). “Why Negative Feelings Are Important When Assessing Well-being”, Journal of Happiness Studies, Sayı 16, No.4. HACKMAN, J.R. (2009). “The Perils of Positivity”, Journal of Organizational Behavior, 30, 309–319. HARRISON, D.A., NEWMAN, D.A. ve ROTH, P.L. (2006). “How Important Are Job Attitudes? Meta-analytic Comparisons of Integrative Behavioral Outcomes and Time Sequences”, Academy of Management Journal, 49, 305–325. HAYES, A.F. (2013.) 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JUDGE,T.A., THORSEN,C.J., BONO, J.E., ve PATTON, G.K.(2001). “The Job Satisfaction- Job Performance Realitionship: A Qualitative and Quantitative Review”, Psycological Bulletin, 127, 376-407. KOUSTELIOS, A.D. (2001). “Personal Characteristics and Job Satisfaction of Greek Teachers”, The International Journal of Educational Management, 15/7, 354. KOYS, D.J. (2001). “The Effects of Employee Satisfaction, Organizational Citizenship Behavior, and Turnover on Organizational Effectiveness: A Unit-level, Longitudinal Study”, Personnel Psychology, 54, 101-114. LAWLER, E.E. (1992). The Ultimate Advantage: Creating the High-Involvement Organization. Jossey-Bass, San Francisco. LePINE, J.A.,EREZ, A. ve JOHNSON D.E. (2002). “The Nature and Dimensionality of Organizational Citizenship Behaviour: A Critical Review and Meta Analysis”, Journal of Applied Psychology,87,52-65. LOCKE, E.A. (1976). “The Nature and Causes of Job Satisfaction”, in Dunnette, M. D.(Der.), Handbook of Industrial and Organizational Psychology, 1297-1349. LU, H., WHILE, A. ve BARRIBALL, K.L. (2005). “Job Satisfaction Among Nurses: A Literature Review”, International Journal of Nursing Studies, 42, 211-227. LUTHANS, F. (2002). “The Need for and Meaning of Positive Organizational Behavior”, Journal of Organizational Behavior, 23, 695-706. LUTHANS, F. ve AVOLIO, B.J. (2009). The point of positive organizational behavior. Journal of Organizational Behavior, 30, 291–307. LYUBOMIRSKY,S., KING, L. ve DIENER, E. (2005a). “The Benefits of Frequent Positive Affect:Does Happiness Lead to Success?”, Psychological Bulletin Sayı 131, No. 6, 803– 855. LYUBOMIRSKY, S., SHELDON, K.M. ve SCHKADE, D. (2005b). “Pursuing Happiness: The Architecture of Sustainable Change”, Review of General Psychology, 9, 111-131. MACKINNON, S.P. (2015). Mediation in Health Research, “A Statistics Workshop Using SPSS”, https://www.slideshare.net/ smackinnon/introduction-to-mediation/1, 29.01.2018. MARTIN, L. L. ve CLORE, G. L. (2001). Theories of Mood and Cognition: A User’s Guidebook. Mahwah, NJ: Erlbaum. MASLOW, A.H. (1943). “A Theory of Human Motivation”, Psychological Review, 50, 370-396. MEYER, J.P., STANLEY, D.J., HERSCOVITCH, L. ve TOPOLNYTSKY, L. (2002) “Affective, Continuance, and Normative Commitment to the Organization: A Meta-analysis of Antecedents, Correlates, and Consequences”, Journal of Vocational Behavior, 61, 20-52. MOTOWILDO, S.J., BORMAN, W.C. ve SCHMIT, M.J. (1997). “A Theory of Individual Difference in Task and Contextual Performance”, Human Performance, 10(2): 71-83. ONAY, M. (2011). “Çalışanın Sahip Olduğu Duygusal Zekasının ve Duygusal Emeğinin Görev Performansı ve Bağlamsal Performans Üzerindeki Etkisi”, Ege Akademik Bakış Cilt: 11:4, 587-600. ORGAN, D.W. (1977). “A Reappraisal and Reinterpretation of the Satisfaction-Causes-Performance Hypothesis”, Academy of Management Review”, 2, 46-53. ÖZER SÜRAL, P. (2008). 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Year 2018, Volume: 13 Issue: 2, 148 - 165, 30.12.2018

Abstract

References

  • ALBUQUERQUE, A. S., ve TRÓCCOLI, B. T. (2004). “Development of A Subjective Well-being Scale”, Psicologia: Teoria e Pesquisa, 20(2), 153-164. ASHBY, F. G., ISEN, A. M., & TURKEN, A. U. (1999). A Neuropsychological Theory of Positive Affect and Its Influence on Cognition, Psychological Review, 106, 529-550. ASPINWALL, L. G. (1998). “Rethinking the Role of Positive Affect in Self-regulation”, Motivation and Emotion, 22,1-32 AŞIK AKŞİT, N. (2010). “Çalışanların İş Doyumunu Etkileyen Bireysel ve Örgütsel Faktörler ile sonuçlarına İlişkin Kavramsal Bir Değerlendirme”, Türk İdare Dergisi, Sayı: 467:31 BARON, R.M. ve KENNY, D.A.(1986). “The Moderator-mediator Variable Distinction in Social Pyschological Research: Conceptual, Strategic and Statistical Considerations”, Journal of Personality and Social Pyshology, 51(6): 1173-1182. BARUTÇUGİL, İ. (2004). Stratejik İnsan Kaynakları Yönetimi. Kariyer Yayıncılık, İstanbul. BAŞTEMUR, Y. (2006). “İş Tatmini İle Yaşam Tatmini Arasındaki İlişkiler: Kayseri Emniyet Müdürlüğü’nde Bir Araştırma”, Erciyes Üniversitesi: Yayınlanmamış Yüksek Lisans Tezi. BEAL, D. J., WEISS, H. M., BARROS, E. ve MACDERMID, S. M. (2005). “An Episodic Process Model of Affective Influences on Performance”, Journal of Applied Psychology, 90, 1054-1068. BOEHM, J.K., ve LYUBOMIRSKY, S. (2008). “Does Happiness Promote Career Success?”, Journal of Career Assessment, 16, 101-116. BURGER, J.M. ve CALDWELL, D.F. (2000). “Personality, Social Activities, Job-search Behavior and Interview Success: Distinguishing Between PANAS Trait Positive Affect and Neo Extraversion”, Motivation and Emotion, 24, 51-62. CAMERON, K.S., DUTTON, J.E. ve QUINN, (2003). Positive Organizational Scholarship. R.E. (Der). Berrett- Kohler, San Francisco. CARVER, C. S. (2003). “Approach, Avoidance and The Self-regulation of Affect and Action”, Motivation Emotion, 30:105– 110. DEMO. G, ve PASCHOAL, T. (2016). “Well-Being at Work Scale: Exploratory and Confirmatory Validation in the USA”, Paidéia jan-apr. 2016, Sayı 26, No. 63, 35-43. DIENER, E. (1984). “Subjective Well-being”, Psychological Bulletin Sayı 95,( 3), 542-575. DIENER, E. (2000). “Subjective Well-being: The Science of Happiness and A Proposal for A National Index”, American Psychologist, 55, 34-43. DIENER, E., NICKERSON, C., LUCAS, R.E. ve SANDVIK, E. (2002). “Dispositional Affect and Job Outcomes”, Social Indicators Research, 59, 229-259. DIENER, E., SUH, E.M., LUCAS, R.E. AND SMITH, H.L. (1999). “Subjective Well-being: Three Decades of Progress”. Psychological Bulletin, 125, 276-302. DIENER, E., NG,W. HARTER, J., ARORA, R. (2010). Wealth and Happiness Across the World: Material Prosperity Predicts Life Evaluation, Whereas Psychosocial Prosperity Predicts Positive Feeling, Journal of Personality and Social Psychology, 2010, Sayı 99, No. 1, 52–61. DUTTON ve GLYNN (2007) Positive Organizational Scholarship, To appear in Handbook of Organizational Behavior (C. Cooper and J. Barling, (Der.), Sage Publications. FINEMAN, S. (2006). On Being Positive: Concerns and Counterpoints. Academy of Management Review, 31,270–291. FISHER C.D. ve NOBLE, C. S. (2004) “A Within-Person Examinationof Correlates of Performance and Emotions While Working”, Human Performance, 17:2, 145-168. FISHER, C.D. (2010a). Happines at Work, ePublications@bond, Bond University, Queensland. FISHER, C.D. (2010b). “Happines at Work”, International Journal of Management Reviews, 12 (4), 384-412. FORGAS, J. P. (2001). “The Affect Infusion Model (AIM): An Integrative Theory of Mood Effects on Cognitive”, Organizational Behavior and Human Decision Processes, 86, 3-34. FORGAS, J. P., ve GEORGE, J. M. (2001). “Affective Influences on Judgments and Behavior in Organizations, Judgments”, L. L. Martin, & G. L. Clore (Der.), Theories of mood and cognition: A user’s guidebook 99-134, Mahwah, NJ: Erlbaum. GOODMAN, S.A. AND SVYANTEK D. (1999). “Person–Organization Fit and Contextual Performance: Do Shared Values Matter”, Journal of Vocational Behavior, 55, 254-275. GRIFFETH, R. W., HOM, P.W., GAERTNER, S. (2000). “A Meta-analysis of Antecedents and Correlates of Employee Turnover: Update Moderator Tests, and Research Implications for the Next Millennium”, Journal of Management, 26, 463-488. GRINDE, B. (2015). “Why Negative Feelings Are Important When Assessing Well-being”, Journal of Happiness Studies, Sayı 16, No.4. HACKMAN, J.R. (2009). “The Perils of Positivity”, Journal of Organizational Behavior, 30, 309–319. HARRISON, D.A., NEWMAN, D.A. ve ROTH, P.L. (2006). “How Important Are Job Attitudes? Meta-analytic Comparisons of Integrative Behavioral Outcomes and Time Sequences”, Academy of Management Journal, 49, 305–325. HAYES, A.F. (2013.) Introduction to Mediation, Moderation, and Conditional Process Analysis. New York, The Guilford Press. HERZBERG, F., MAUSNER, B. ve SNYDERMAN, B. (1959). The Motivation to Work. New York, Wiley. IAFFALDANO, M.T. VE MUCHISKY, P.M. (1985).“Job Satisfaction and Job Performance : A Meta- analysis”, Psychological Bulletin 97, 251-273. INGELHART ve WETZEL (2008). Dünya Değerler Araştırması, “Wetzel-Ingelhart’s Cultural Map”, http://www.worldvaluessurvey.org/WVSContents.jsp 16.01.2018. JAWAHAR, I.M. ve D. CARR, (2007). “Conscientiousness and Contextual Performance: The Compensatory Effects of Perceived Organizational Support and Leader Member Exchange”, Journal of Managerial Psychology, 22(4): 330-349. JUDGE, T.A. ve BONO, J.E.,(2001). “Releationship of Core Self-evaluations, Traits- self-esteem, Generalized self-efficacy, Locus Control, and Emotional Stability- With Job Satistaction and Job Performance:A Meta- analysis”, Journal of Applied Pscyhology,86, 80-92. JUDGE,T.A., THORSEN,C.J., BONO, J.E., ve PATTON, G.K.(2001). “The Job Satisfaction- Job Performance Realitionship: A Qualitative and Quantitative Review”, Psycological Bulletin, 127, 376-407. KOUSTELIOS, A.D. (2001). “Personal Characteristics and Job Satisfaction of Greek Teachers”, The International Journal of Educational Management, 15/7, 354. KOYS, D.J. (2001). “The Effects of Employee Satisfaction, Organizational Citizenship Behavior, and Turnover on Organizational Effectiveness: A Unit-level, Longitudinal Study”, Personnel Psychology, 54, 101-114. LAWLER, E.E. (1992). The Ultimate Advantage: Creating the High-Involvement Organization. Jossey-Bass, San Francisco. LePINE, J.A.,EREZ, A. ve JOHNSON D.E. (2002). “The Nature and Dimensionality of Organizational Citizenship Behaviour: A Critical Review and Meta Analysis”, Journal of Applied Psychology,87,52-65. LOCKE, E.A. (1976). “The Nature and Causes of Job Satisfaction”, in Dunnette, M. D.(Der.), Handbook of Industrial and Organizational Psychology, 1297-1349. LU, H., WHILE, A. ve BARRIBALL, K.L. (2005). “Job Satisfaction Among Nurses: A Literature Review”, International Journal of Nursing Studies, 42, 211-227. LUTHANS, F. (2002). “The Need for and Meaning of Positive Organizational Behavior”, Journal of Organizational Behavior, 23, 695-706. LUTHANS, F. ve AVOLIO, B.J. (2009). The point of positive organizational behavior. Journal of Organizational Behavior, 30, 291–307. LYUBOMIRSKY,S., KING, L. ve DIENER, E. (2005a). “The Benefits of Frequent Positive Affect:Does Happiness Lead to Success?”, Psychological Bulletin Sayı 131, No. 6, 803– 855. LYUBOMIRSKY, S., SHELDON, K.M. ve SCHKADE, D. (2005b). “Pursuing Happiness: The Architecture of Sustainable Change”, Review of General Psychology, 9, 111-131. MACKINNON, S.P. (2015). Mediation in Health Research, “A Statistics Workshop Using SPSS”, https://www.slideshare.net/ smackinnon/introduction-to-mediation/1, 29.01.2018. 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Details

Primary Language Turkish
Journal Section Girişimcilik ve Kalkınma Dergisi
Authors

Recep Caner Erselcan This is me

Pınar Süral Özer

Publication Date December 30, 2018
Submission Date November 15, 2018
Published in Issue Year 2018 Volume: 13 Issue: 2

Cite

APA Erselcan, R. C., & Süral Özer, P. (2018). İş Doyumunun Performansa Etkisinde Mutluluğun Aracılık Rolü Üzerine Bir Araştırma. Girişimcilik Ve Kalkınma Dergisi, 13(2), 148-165.