Investigation of the Relationship Between Health and Food Literacy and Healthy Eating Obsession in Call Center Employees
Abstract
Aim: The aim of this study was to examine the relationship between food literacy, health literacy, and healthy eating obsession in call center employees.
Material and Methods: The cross-sectional descriptive study was conducted with 545 participants working in a call center, of whom 68.1% (n=371) were female and 31.9% (n=174) were male. A questionnaire consisting of sociodemographic data form, and perceived food literacy, health literacy, and ORTO-R scales were applied to the participants.
Results: While 51.7% (n=282) of the participants had a normal body mass index, 41.7% (n=227) were overweight. Perceived food literacy (p=0.008) and ORTO-R (p=0.004) scores of female participants were higher than male participants, and those who were married had higher perceived food literacy scores than singles (p=0.003). Underweight individuals scored higher perceived food literacy than normal-weight individuals, and normal-weight individuals scored higher than overweight individuals (p=0.004). ORTO-R scores of the overweight group were higher than the other two groups and the difference was statistically significant (p<0.001). According to the regression analysis, health literacy decreased by 5.026 units for those who do not think they are eating healthy, and by 9.943 units for those who do not know how a healthy diet should be. Overweight participants exhibit more orthorexic eating behavior (p<0.001).
Conclusion: Effective and continuous training programs will be beneficial for call center employees who have inactive and sedentary working conditions due to their work, in order to determine their deficiencies or inadequacies in terms of gaining food literacy, health literacy, and healthy eating behavior.
References
- www.who.int [Internet]. World Health Organization (WHO). Noncommunicable diseases. [Updated: 2022 Sep 16; Cited: 2023 Jan 12]. Available from: https://www.who.int/news-room/fact-sheets/detail/noncommunicable-diseases
- Sharma V, Varma K. Call centres employees: nutritional status and health. Res Reinf. 2015;3(1):44-9.
- Yaşar A, Alpsoy F, Taçgın E. Evaluation of call centers in terms of work health and security. Ank Univ Sos Bilim Derg. 2017;7(1):1-29. Turkish.
- Mehri A, Jafari N, Akbarzadeh I, Hadavand Siri F, Abbassgholizadeh N. Students' nutrition literacy and the existence of health care providers in Iranian schools. J Res Health Sci. 2020;20(2):e00476.
- Arusoğlu G, Kabakçı E, Köksal G, Kutluay Merdol T. Orthorexia nervosa and adaptation of ORTO-11 into Turkish. Türk Psikiyatri Derg. 2008;19(3):283-91. Turkish.
- Şengül R, Hocaoğlu Ç. What is Orthorexia Nervosa? Diagnostic and Therapeutic Approaches. KSU Med J. 2019;14(2):101-4. Turkish.
- Food Forum; Food and Nutrition Board; Health and Medicine Division; National Academies of Sciences, Engineering, and Medicine. Food literacy: how do communications and marketing impact consumer knowledge, skills, and behavior? Workshop Summary. Washington DC: National Academies Press; 2016.
- Carbone ET, Zoellner JM. Nutrition and health literacy: a systematic review to inform nutrition research and practice. J Acad Nutr Diet. 2012;112(2):254-65.
- Nutbeam D, Lloyd JE. Understanding and responding to health literacy as a social determinant of health. Annu Rev Public Health. 2021;42:159-73.
- Lee Y, Kim T, Jung H. The relationships between food literacy, health promotion literacy and healthy eating habits among young adults in South Korea. Foods. 2022;11(16):2467.
- De Backer C, Teunissen L, Cuykx I, Decorte P, Pabian S, Gerritsen S, et al. An evaluation of the COVID-19 pandemic and perceived social distancing policies in relation to planning, selecting, and preparing healthy meals: An observational study in 38 countries worldwide. Front Nutr. 2021;7:621726.
- Sezer A, Kadıoğlu H. Development of adult health literacy scale. J Nursology. 2014;7(3):165-70.
- Poelman MP, Dijkstra SC, Sponselee H, Kamphuis CBM, Battjes-Fries MC, Gillebaart M, et al. Towards the measurement of food literacy with respect to healthy eating: the development and validation of the self-perceived food literacy scale among an adult sample in the Netherlands. Int J Behav Nutr Phys Act. 2018;15(1):54.
- Tarı Selçuk K, Çevik C, Baydur H, Meseri R. Validity and reliability of the Turkish version of the self-perceived food literacy scale. Progr Nutr. 2020;22(2):671-7.
- Aras Z, Bayık Temel A. Evaluation of validity and reliability of the Turkish version of health literacy scale. FN Hem Derg. 2017;25(2):85-94. Turkish.
- Rogoza R, Donini LM. Introducing ORTO-R: a revision of ORTO-15. Eat Weight Disord. Bulimia and Obesity. 2021;26(3):887-95.
- Amani R, Gill T. Shiftworking, nutrition and obesity: implications for workforce health- a systematic review. Asia Pac J Clin Nutr. 2013;22(4):505-15.
- Sponslee HCS, Kroeze W, Poelman MP, Renders CM, Ball K, Steenhuis IHM. Food and health promotion literacy among employees with a low and medium level of education in the Netherlands. BMC Public Health. 2021;21(1):1273.
- Ammar A, Brach M, Trabelsi K, Chtourou H, Boukhris O, Masmoudi L, et al. Effects of COVID-19 home confinement on eating behaviour and physical activity: Results of the ECLB-COVID19 international online survey. Nutrients. 2020;12(6):1583.
- Knutsson A, Karlsson B, Ornkloo K, Landström U, Lennernäs M, Eriksson K. Postprandial responses of glucose, insulin and triglycerides: influence of the timing of meal intake during night work. Nutr Health. 2002;16(2):133-41.
- Cena H, Barthels F, Cuzzolaro M, Bratman S, Brytek-Matera A, Dunn T. Definition and diagnostic criteria for orthorexia nervosa: a narrative review of the literature. Eat Weight Disord. 2019;24(2):209-46.
- Luta X, Hayoz S, Gréa Krause C, Sommerhalder K, Roos E, Strazzullo P. The relationship of health/food literacy and salt awareness to daily sodium and potassium intake among a workplace population in Switzerland. Nutr Metab Cardiovasc Dis. 2018;28(3):270-7.
- Mohd Isa D, Shahar S, He FJ, Majid HA. Associations of health literacy with blood pressure and dietary salt ıntake among adults: a systematic review. Nutrients. 2021;13(12):4534.
- Monteiro M, Fontes T, Ferreira-Pêgo C. Nutrition literacy of Portuguese adults-a pilot study. Int J Environ Res Public Health. 2021;18(6):3177.
- Patel P, Panaich S, Steinberg J, Zalawadiya S, Kumar A, Aranha A. Use of nutrition literacy scale in elderly minority population. J Nutr Health Aging. 2013;17(10):894-7.
- Zoellner J, Connell C, Bounds W, Crook L, Yadrick K. Nutrition literacy status and preferred nutrition communication channels among adults in the lower Mississippi Delta. Prev Chronic Dis. 2009;6(4):A128.
- Demir Özdenk G, Özcebe LH. Nutrition literacy, dietary behaviours and related factors among university personnel. Turk J Public Health. 2018;16(3):178-89. Turkish.
- Michou M, Panagiotakos DB, Costarelli V. Low health literacy and excess body weight: a systematic review. Cent Eur J Public Health. 2018;26(3):234-41.
- Kalkan I. The impact of nutrition literacy on the food habits among young adults in Turkey. Nutr Res Pract. 2019;13(4):352-7.
- Apaydın Demirci Z, Çelik, B. The relationship between food literacy and healthy lifestyle behaviours. BSEU J Soc Sci. 2022;7(1):104-10. Turkish.
- İncedal Sonkaya Z, Balcı E, Ayar A. University students food literacy and food safety knowledge, attitudes and behaviors: example of Amasya University Sabuncuoğlu Şerefeddin Health Services Vocational School. Turk Hij Den Biyol Derg. 2018;75(1):53-64. Turkish.
- Çakıcı AC, Yıldız E. The impact of restaurant customers’ health consciousness on healthy eating habits. Nevşehir Hacı Bektaş Veli Üniversitesi SBE Dergisi. 2018;8(1):1-22. Turkish.
- Gibbs HD, Kennett AR, Kerling EH, Yu Q, Gajewski B, Ptomey LT. Assessing the nutrition literacy of parents and its relationship with child diet quality. J Nutr Educ Behav. 2016;48 (7):505-9.
Çağrı Merkezi Çalışanlarında Sağlık ve Gıda Okuryazarlığı ile Sağlıklı Yeme Takıntısı Arasındaki İlişkinin İncelenmesi
Abstract
Amaç: Bu çalışmanın amacı, çağrı merkezi çalışanlarında gıda okuryazarlığı, sağlık okuryazarlığı ve sağlıklı beslenme takıntısı arasındaki ilişkinin incelenmesidir.
Gereç ve Yöntemler: Kesitsel tipte olan çalışma, bir çağrı merkezinde çalışan %68,1 (n=371) kadın ve %31,9 (n=174) erkek olmak üzere 545 katılımcı ile yapıldı. Katılımcılara sosyodemografik veri formu ile birlikte algılanan gıda okuryazarlığı, sağlık okuryazarlığı ve ORTO-R ölçeklerinden oluşan bir anket uygulandı.
Bulgular: Katılımcıların %51,7'si (n=282) normal vücut kitle indeksine sahipken %41,7'si (n=227) ise fazla kiloluydu. Kadın katılımcıların algılanan gıda okuryazarlığı (p=0,008) puanları ve ORTO-R (p=0,004) puanları erkek katılımcılara göre daha yüksek olup evli olanların ise bekarlara göre algılanan gıda okuryazarlığı puanları daha yüksekti (p=0,003). Düşük kilolu bireyler normal kilolu bireylere göre daha yüksek gıda okuryazarlığı algısı puanı alırken normal kilolu bireyler de fazla kilolu bireylere göre daha yüksek puan aldı (p=0,004). Fazla kilolu grubun ORTO-R puanları diğer iki gruba göre de daha yüksekti ve aradaki fark istatistiksel olarak anlamlıydı (p<0,001). Regresyon analizine göre sağlık okuryazarlığı sağlıklı beslenmediğini düşünenlerde 5,026 birim, sağlıklı beslenmenin nasıl olması gerektiğini bilmeyenlerde ise 9,943 birim azalmaktadır. Fazla kilolu katılımcılar daha fazla ortoreksik yeme davranışı sergilemektedir (p<0,001).
Sonuç: İşleri gereği hareketsiz ve hareketsiz çalışma koşullarına sahip olan çağrı merkezi çalışanlarının gıda okuryazarlığı, sağlık okuryazarlığı ve sağlıklı beslenme davranışı kazandırma açısından eksikliklerini veya yetersizliklerini belirlemeye yönelik etkili ve sürekli eğitim programları faydalı olacaktır.
References
- www.who.int [Internet]. World Health Organization (WHO). Noncommunicable diseases. [Updated: 2022 Sep 16; Cited: 2023 Jan 12]. Available from: https://www.who.int/news-room/fact-sheets/detail/noncommunicable-diseases
- Sharma V, Varma K. Call centres employees: nutritional status and health. Res Reinf. 2015;3(1):44-9.
- Yaşar A, Alpsoy F, Taçgın E. Evaluation of call centers in terms of work health and security. Ank Univ Sos Bilim Derg. 2017;7(1):1-29. Turkish.
- Mehri A, Jafari N, Akbarzadeh I, Hadavand Siri F, Abbassgholizadeh N. Students' nutrition literacy and the existence of health care providers in Iranian schools. J Res Health Sci. 2020;20(2):e00476.
- Arusoğlu G, Kabakçı E, Köksal G, Kutluay Merdol T. Orthorexia nervosa and adaptation of ORTO-11 into Turkish. Türk Psikiyatri Derg. 2008;19(3):283-91. Turkish.
- Şengül R, Hocaoğlu Ç. What is Orthorexia Nervosa? Diagnostic and Therapeutic Approaches. KSU Med J. 2019;14(2):101-4. Turkish.
- Food Forum; Food and Nutrition Board; Health and Medicine Division; National Academies of Sciences, Engineering, and Medicine. Food literacy: how do communications and marketing impact consumer knowledge, skills, and behavior? Workshop Summary. Washington DC: National Academies Press; 2016.
- Carbone ET, Zoellner JM. Nutrition and health literacy: a systematic review to inform nutrition research and practice. J Acad Nutr Diet. 2012;112(2):254-65.
- Nutbeam D, Lloyd JE. Understanding and responding to health literacy as a social determinant of health. Annu Rev Public Health. 2021;42:159-73.
- Lee Y, Kim T, Jung H. The relationships between food literacy, health promotion literacy and healthy eating habits among young adults in South Korea. Foods. 2022;11(16):2467.
- De Backer C, Teunissen L, Cuykx I, Decorte P, Pabian S, Gerritsen S, et al. An evaluation of the COVID-19 pandemic and perceived social distancing policies in relation to planning, selecting, and preparing healthy meals: An observational study in 38 countries worldwide. Front Nutr. 2021;7:621726.
- Sezer A, Kadıoğlu H. Development of adult health literacy scale. J Nursology. 2014;7(3):165-70.
- Poelman MP, Dijkstra SC, Sponselee H, Kamphuis CBM, Battjes-Fries MC, Gillebaart M, et al. Towards the measurement of food literacy with respect to healthy eating: the development and validation of the self-perceived food literacy scale among an adult sample in the Netherlands. Int J Behav Nutr Phys Act. 2018;15(1):54.
- Tarı Selçuk K, Çevik C, Baydur H, Meseri R. Validity and reliability of the Turkish version of the self-perceived food literacy scale. Progr Nutr. 2020;22(2):671-7.
- Aras Z, Bayık Temel A. Evaluation of validity and reliability of the Turkish version of health literacy scale. FN Hem Derg. 2017;25(2):85-94. Turkish.
- Rogoza R, Donini LM. Introducing ORTO-R: a revision of ORTO-15. Eat Weight Disord. Bulimia and Obesity. 2021;26(3):887-95.
- Amani R, Gill T. Shiftworking, nutrition and obesity: implications for workforce health- a systematic review. Asia Pac J Clin Nutr. 2013;22(4):505-15.
- Sponslee HCS, Kroeze W, Poelman MP, Renders CM, Ball K, Steenhuis IHM. Food and health promotion literacy among employees with a low and medium level of education in the Netherlands. BMC Public Health. 2021;21(1):1273.
- Ammar A, Brach M, Trabelsi K, Chtourou H, Boukhris O, Masmoudi L, et al. Effects of COVID-19 home confinement on eating behaviour and physical activity: Results of the ECLB-COVID19 international online survey. Nutrients. 2020;12(6):1583.
- Knutsson A, Karlsson B, Ornkloo K, Landström U, Lennernäs M, Eriksson K. Postprandial responses of glucose, insulin and triglycerides: influence of the timing of meal intake during night work. Nutr Health. 2002;16(2):133-41.
- Cena H, Barthels F, Cuzzolaro M, Bratman S, Brytek-Matera A, Dunn T. Definition and diagnostic criteria for orthorexia nervosa: a narrative review of the literature. Eat Weight Disord. 2019;24(2):209-46.
- Luta X, Hayoz S, Gréa Krause C, Sommerhalder K, Roos E, Strazzullo P. The relationship of health/food literacy and salt awareness to daily sodium and potassium intake among a workplace population in Switzerland. Nutr Metab Cardiovasc Dis. 2018;28(3):270-7.
- Mohd Isa D, Shahar S, He FJ, Majid HA. Associations of health literacy with blood pressure and dietary salt ıntake among adults: a systematic review. Nutrients. 2021;13(12):4534.
- Monteiro M, Fontes T, Ferreira-Pêgo C. Nutrition literacy of Portuguese adults-a pilot study. Int J Environ Res Public Health. 2021;18(6):3177.
- Patel P, Panaich S, Steinberg J, Zalawadiya S, Kumar A, Aranha A. Use of nutrition literacy scale in elderly minority population. J Nutr Health Aging. 2013;17(10):894-7.
- Zoellner J, Connell C, Bounds W, Crook L, Yadrick K. Nutrition literacy status and preferred nutrition communication channels among adults in the lower Mississippi Delta. Prev Chronic Dis. 2009;6(4):A128.
- Demir Özdenk G, Özcebe LH. Nutrition literacy, dietary behaviours and related factors among university personnel. Turk J Public Health. 2018;16(3):178-89. Turkish.
- Michou M, Panagiotakos DB, Costarelli V. Low health literacy and excess body weight: a systematic review. Cent Eur J Public Health. 2018;26(3):234-41.
- Kalkan I. The impact of nutrition literacy on the food habits among young adults in Turkey. Nutr Res Pract. 2019;13(4):352-7.
- Apaydın Demirci Z, Çelik, B. The relationship between food literacy and healthy lifestyle behaviours. BSEU J Soc Sci. 2022;7(1):104-10. Turkish.
- İncedal Sonkaya Z, Balcı E, Ayar A. University students food literacy and food safety knowledge, attitudes and behaviors: example of Amasya University Sabuncuoğlu Şerefeddin Health Services Vocational School. Turk Hij Den Biyol Derg. 2018;75(1):53-64. Turkish.
- Çakıcı AC, Yıldız E. The impact of restaurant customers’ health consciousness on healthy eating habits. Nevşehir Hacı Bektaş Veli Üniversitesi SBE Dergisi. 2018;8(1):1-22. Turkish.
- Gibbs HD, Kennett AR, Kerling EH, Yu Q, Gajewski B, Ptomey LT. Assessing the nutrition literacy of parents and its relationship with child diet quality. J Nutr Educ Behav. 2016;48 (7):505-9.
Details
| Primary Language | English |
|---|---|
| Subjects | Clinical Sciences |
| Journal Section | Research Article |
| Authors | |
| Early Pub Date | August 10, 2023 |
| Publication Date | August 30, 2023 |
| Submission Date | April 5, 2023 |
| Published in Issue | Year 2023 Volume: 25 Issue: 2 |
Cite
Duzce Medical Journal is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.