Research Article
An Evaluation of Corporate Social Innovation Approaches and Practices of Public and Private Hospitals in Turkey
Abstract
The purpose of this research is to make a descriptive assessment for public and private sector hospitals practices and applications of corporate social innovation approach in Turkey. For this reason, it has been determined by a new developed scale whether public and private sector hospitals have or no level of governance characteristics that will ensure the development of social innovation. The questionnaire used as data collection tool were applied to 140 senior executives working in 140 public and private hospitals operating in 14 cities of 7 regions of Turkey. Factor analysis, reliability analysis, descriptive statistics, chi-square test, t test and variance analysis were used for data analysis. As a result of the study, it was found that there were significant relationships between the type of hospitals and the resource allocation and innovation department of innovation activities, and the general level of institutional social innovation approach and application levels of hospitals were above average in a 5-point Likert scale. It has been determined that managers' views on corporate social innovation differ significantly according to the type of hospital, resource allocation and innovation department.
References
- Aslan, Ö., Boz, C. ve Cerit, M. (2018). Sağlık inovasyonu üzerine kavramsal bir çerçeve ve sağlıkta dönüşüm programı, Social Sciences Studies Journal, 4(15), 786-798.
- Balamatsias, G. (2019). 8 Examples of corporate social innovation worth considering in your company. Social Innovation Academy,http://www.socialinnovationacademy.eu/8- examples-of-corporate-social-innovation-worth-considering-in-your-company/
- Bartlett, D. ve Dibben, P. (2002). Public sector ınnovation and entrepreneurship: Case studies from local government. LocalGovernment Studies, 28(4), 107-121.
- Borins, S. (2002). Leadership and ınnovation in the public sector. Leadership and Organization Development Journal, 23(8), 467-476.
- Davies, A. ve Boelman, V. (2016). Social ınnovation ın health and social care, Policy Paper, January.
- Esen, A. ve Maden, C. (2015). Kurumsal sosyal inovasyon. HBR Dergi, Mayıs, https://hbrturkiye.com/dergi/kurumsal-sosyal-inovasyon
- European commission, social ınnovation. http://ec.europa.eu/growth/industry/innovation/ policy/social_fr
- Enright, K. P. ve Bourns, C. (2010).The case for stakeholder engagement.Stanford Social Innovation Review, Spring.
- EuropeanUnion / The Young Foundation (2010). Study on social ınnovation. https://youngfoundation.org/wp-content/uploads/2012/10/Study-on-Social-Innovation-for-the- Bureau-of-European-Policy-Advisors-March-2010.pdf
- Frost Perspectives (2016). Social ınnovation in healthcare–Hitachi'sApproach.https://ww2.frost.com/frost-perspectives/social-innovation-healthcarehitachis-approach/
- Gerhard, E.B., Hoelscher, M. ve Mildenberger, G. (2015). A methodological framework for measuring social innovation. Historical Social Research, (40)3, 48-78.
- George, M. (2016). 5 Things every company must do to be a social innovator. https://www.weforum.org/agenda/2016/02/5-things-every-company-must-do-to-be-a-social- innovator/ (Erişim tarihi: 11.10.2018).
- Googins, B.ve Mirvis, P. (2017). Innovating for a better world: The rise of corporate social innovation. https://www.conference-board.org/blog/postdetail.cfm?post=6497 (Erişim tarihi: 11.10.2018).
- Halaç, D. S., Eren, H. ve Bulut, Ç (2014). Sosyal yenilikçilik: Bir ölçek geliştirme çalışması. H.Ü. İktisadi ve İdari Bilimler Fakültesi Dergisi, (32)1, 165-190.
- Handayani, T.I.T, Sembiring, J. ve Musta’in, A. (2018). The ınfluence of organization culture and organizationstructure on the implementation of innovation process in telkom divisi digital service (DDS). Jurnal Bisnis&Manajemen, (XIX) 1:13-22.
- Herbig, P veDunphy, S. (1998). Cultureandinnovation.Cross Cultural Management: An International Journal, 5(4): 13-21.
- Herrera, M.E.B. (2015). Creating competitive advantage by Institutionalizing corporate social innovation. Journal of Business Research, (68), 1468–1474.
- Jali, M. N., Abas,Z. ve Ariffin, A.S. (2017). Corporate social responsibility and corporate social innovation: A conceptual understanding. SHS Web of Conferanses.
- Jayakumar, T. (2017) Corporate social ınnovation: an Indian moving company drives ındustry change. Journal of Business Strategy,(38)6, 59-68.
- Kanter, R.M. (2015). From spare changeto real change: The social sector as Beta Site for business innovation. Harvard Business Review, 77(3), 122-132.
- Koçel, T. (2007). İşletme yöneticiliği. Arıkan Basım Yayın Dağıtım Ltd. Şti.
- Lee, P. (2014). Social innovation, Washington University Law Review, 92 (1), 1-71.
- Martinez, F. vd. (2017). Perspectives on the role of business in social innovation. Journal of Management Development, 36 (5), 681-695.https://doi.org/10.1108 /JMD-10-2016-0212
- Mirvis, P., vd. (2016). Corporate social innovation: How firms learn to ınnovate for the greatergood, May:1-9.
- Mulgan, G. vd. (2006). Social innovation: What it is, why it matters and how it can be accelerated, skoll centre for social entrepreneurship. Working Paper: 1-51.
- Nasruddin, E. ve Misaridin, N.A.F. (2014). Innovationfor a social enterprise business model: an analysis of key success factors. Journal of OrganizationalInnovation,(7), 149-157.
- Nelson, J. ve Jenkins, B. (2006). Corporate social responsibility ınitiative. John F. Kennedy School of Government, Harvard University, Working Paper No. 20.
- O’Byrne, L., vd. (2014). Social innovation in the public sector: The case of Seoul Metropolitan Government, Journal of Economic and Social Studies, (4)1, 53-71.
- Osburg, T. ve Schmidpeter, R. (ed.) (2013) SocialInnovation solutions for a sustainablefuture.Springer.
- Özdamar, K. (2001). Paket programlar ve istatistiksel veri analizi (çok değişkenli analizler). (4. Baskı). Eskişehir: Kaan Yayınları.
- Perello-Marin, M.R., Suarez-Rusb, E. ve Susaetac, L. (2015). Corporate social responsability as a tool for social innovation. 1st International Conference on Business Management.
- Porter, M.E. veKramer, M.R. (2011). The big idea: Creating shared value. January-February, https://hbr.org/2011/01/the-big-idea-creating-shared-value
- Porter, M.E. ve Kramer M. R. (2002). The competitive advantage of corporate Philanthropy. Harvard Business Review, www.hbr.org
- Pyszka, A. (2013). Corporate social innovation: How tocreate value by doingthe right things?. 1. Business and Non-profit Organization as the Objects of Research,21-34.
- Rexhepi, G., Kurtishi, S., Bexheti, G. (2013). Corporate social responsibility (CSR) and innovation–the drivers of business growth? Procedia –Socialand Behavioral Sciences, (75)3, 532-54.
- Stamp, M. vd. (2013). Ortak değer için inovasyon. https://hbrturkiye.com/dergi/ortak-deger-icin-inovasyon
- Schmitt, J. (2014). Social ınnovationfor business success shared value in the apparel industry. Springer Gabler.
- Tatar, Ş. B. (2018). Firmaların sosyal inovasyon uygulamalarına ilişkin tüketici tutumlarının ölçülmesine yönelik ölçek geliştirme çalışması, (Yayınlanmamış doktora tezi). Marmara Üniversitesi, İstanbul.
- TEPSİE (2014). Social ınnovation theory and research, a guide for researchers. Tepsie Deliverable No: 1.4
- Tham, J. (2010). Corporate social ınnovation, social space: 48-56. Available at: http://ink.library.smu.edu.sg/lien_research/59
- The World Economic Forum (2018). Why social ınnovation mattersto business. http://reports.weforum.org/social-innovation/why-social-innovation-matters-to-business/
- TOBB (Türkiye Odalar ve Borsalar Birliği) (2017), Türkiye sağlık sektörüne genel bakış. Aralık.
- Tontuş, H. Ö. (2015). Üniversite hastaneleri. SATURK Yayınları. http://www.saturk.gov.tr/hst.php
- Topsakal, Y. (2017). Sosyal inovasyon: Antalya destinasyonunda faaliyet gösteren turizm işletmeleri üzerine bir araştırma (Yayınlanmamış doktora tezi). Akdeniz Üniversitesi, Antalya.
- Topsakal, Y. ve Yüzbaşıoğlu, N. (2017). Sosyal inovasyon kavramsal model önerisi. Uluslararası Yönetim İktisat ve İşletme Dergisi, 13(3), 565-576.
- Ulinski, S. (2015). Corporate social ınnovation as a driver of performance and welfare, policy paperno 25.
- Vialo, M. (2018). 25 Companies carrying out corporate social innovation. https://www.socialinnovationexchange.org/insights/25-companies-carrying-out-corporate-social- innovation
- Ville, S. ve Pol, E. (2008). Social innovation: Buzz Word or Enduring Term? University of Wollongong research online. Faculty of Business- Economics Working Papers Faculty of Business.
Türkiye’deki Kamu ve Özel Sektör Hastanelerinde Kurumsal Sosyal İnovasyon Yaklaşım ve Uygulamalarına Yönelik Bir Değerlendirme
Abstract
Bu araştırmanın amacı, Türkiye’deki kamu ve özel sektör hastanelerinin kurumsal sosyal inovasyon yaklaşım ve uygulamalarına yönelik betimsel bir değerlendirme yapmaktır. Bu nedenle kamu ve özel sektör hastanelerinin, sosyal inovasyonun gelişimini sağlayacak yönetişim özelliklerine hangi düzeyde sahip olduğu geliştirilen yeni bir ölçek ile belirlenmiştir. Veri toplama aracı olarak kullanılan anket, Türkiye'nin 7 bölgesinden 14 şehirde faaliyet gösteren 140 kamu ve özel sektör hastanesinin 140 üst düzey yöneticisine uygulanmıştır. Verilerin analizinde faktör analizi, güvenirlik analizi, betimsel istatistikler Ki-Kare testi, t testi ve varyans analizi kullanılmıştır. Araştırma sonucunda, hastanelerin türü ile inovasyon faaliyetlerine kaynak ayırma ve inovasyon departmanı olma durumu arasında anlamlı ilişkiler olduğu, genel olarak hastanelerin kurumsal sosyal inovasyon yaklaşım ve uygulama düzeylerinin 5'li Likert derecelemesinde ortalamanın üzerinde olduğu ve kurumsal sosyal inovasyona yönelik yönetici görüşlerinin hastane türü, inovasyona kaynak ayırma ve inovasyon departmanı olma durumuna göre anlamlı farklılıklar gösterdiği tespit edilmiştir.
References
- Aslan, Ö., Boz, C. ve Cerit, M. (2018). Sağlık inovasyonu üzerine kavramsal bir çerçeve ve sağlıkta dönüşüm programı, Social Sciences Studies Journal, 4(15), 786-798.
- Balamatsias, G. (2019). 8 Examples of corporate social innovation worth considering in your company. Social Innovation Academy,http://www.socialinnovationacademy.eu/8- examples-of-corporate-social-innovation-worth-considering-in-your-company/
- Bartlett, D. ve Dibben, P. (2002). Public sector ınnovation and entrepreneurship: Case studies from local government. LocalGovernment Studies, 28(4), 107-121.
- Borins, S. (2002). Leadership and ınnovation in the public sector. Leadership and Organization Development Journal, 23(8), 467-476.
- Davies, A. ve Boelman, V. (2016). Social ınnovation ın health and social care, Policy Paper, January.
- Esen, A. ve Maden, C. (2015). Kurumsal sosyal inovasyon. HBR Dergi, Mayıs, https://hbrturkiye.com/dergi/kurumsal-sosyal-inovasyon
- European commission, social ınnovation. http://ec.europa.eu/growth/industry/innovation/ policy/social_fr
- Enright, K. P. ve Bourns, C. (2010).The case for stakeholder engagement.Stanford Social Innovation Review, Spring.
- EuropeanUnion / The Young Foundation (2010). Study on social ınnovation. https://youngfoundation.org/wp-content/uploads/2012/10/Study-on-Social-Innovation-for-the- Bureau-of-European-Policy-Advisors-March-2010.pdf
- Frost Perspectives (2016). Social ınnovation in healthcare–Hitachi'sApproach.https://ww2.frost.com/frost-perspectives/social-innovation-healthcarehitachis-approach/
- Gerhard, E.B., Hoelscher, M. ve Mildenberger, G. (2015). A methodological framework for measuring social innovation. Historical Social Research, (40)3, 48-78.
- George, M. (2016). 5 Things every company must do to be a social innovator. https://www.weforum.org/agenda/2016/02/5-things-every-company-must-do-to-be-a-social- innovator/ (Erişim tarihi: 11.10.2018).
- Googins, B.ve Mirvis, P. (2017). Innovating for a better world: The rise of corporate social innovation. https://www.conference-board.org/blog/postdetail.cfm?post=6497 (Erişim tarihi: 11.10.2018).
- Halaç, D. S., Eren, H. ve Bulut, Ç (2014). Sosyal yenilikçilik: Bir ölçek geliştirme çalışması. H.Ü. İktisadi ve İdari Bilimler Fakültesi Dergisi, (32)1, 165-190.
- Handayani, T.I.T, Sembiring, J. ve Musta’in, A. (2018). The ınfluence of organization culture and organizationstructure on the implementation of innovation process in telkom divisi digital service (DDS). Jurnal Bisnis&Manajemen, (XIX) 1:13-22.
- Herbig, P veDunphy, S. (1998). Cultureandinnovation.Cross Cultural Management: An International Journal, 5(4): 13-21.
- Herrera, M.E.B. (2015). Creating competitive advantage by Institutionalizing corporate social innovation. Journal of Business Research, (68), 1468–1474.
- Jali, M. N., Abas,Z. ve Ariffin, A.S. (2017). Corporate social responsibility and corporate social innovation: A conceptual understanding. SHS Web of Conferanses.
- Jayakumar, T. (2017) Corporate social ınnovation: an Indian moving company drives ındustry change. Journal of Business Strategy,(38)6, 59-68.
- Kanter, R.M. (2015). From spare changeto real change: The social sector as Beta Site for business innovation. Harvard Business Review, 77(3), 122-132.
- Koçel, T. (2007). İşletme yöneticiliği. Arıkan Basım Yayın Dağıtım Ltd. Şti.
- Lee, P. (2014). Social innovation, Washington University Law Review, 92 (1), 1-71.
- Martinez, F. vd. (2017). Perspectives on the role of business in social innovation. Journal of Management Development, 36 (5), 681-695.https://doi.org/10.1108 /JMD-10-2016-0212
- Mirvis, P., vd. (2016). Corporate social innovation: How firms learn to ınnovate for the greatergood, May:1-9.
- Mulgan, G. vd. (2006). Social innovation: What it is, why it matters and how it can be accelerated, skoll centre for social entrepreneurship. Working Paper: 1-51.
- Nasruddin, E. ve Misaridin, N.A.F. (2014). Innovationfor a social enterprise business model: an analysis of key success factors. Journal of OrganizationalInnovation,(7), 149-157.
- Nelson, J. ve Jenkins, B. (2006). Corporate social responsibility ınitiative. John F. Kennedy School of Government, Harvard University, Working Paper No. 20.
- O’Byrne, L., vd. (2014). Social innovation in the public sector: The case of Seoul Metropolitan Government, Journal of Economic and Social Studies, (4)1, 53-71.
- Osburg, T. ve Schmidpeter, R. (ed.) (2013) SocialInnovation solutions for a sustainablefuture.Springer.
- Özdamar, K. (2001). Paket programlar ve istatistiksel veri analizi (çok değişkenli analizler). (4. Baskı). Eskişehir: Kaan Yayınları.
- Perello-Marin, M.R., Suarez-Rusb, E. ve Susaetac, L. (2015). Corporate social responsability as a tool for social innovation. 1st International Conference on Business Management.
- Porter, M.E. veKramer, M.R. (2011). The big idea: Creating shared value. January-February, https://hbr.org/2011/01/the-big-idea-creating-shared-value
- Porter, M.E. ve Kramer M. R. (2002). The competitive advantage of corporate Philanthropy. Harvard Business Review, www.hbr.org
- Pyszka, A. (2013). Corporate social innovation: How tocreate value by doingthe right things?. 1. Business and Non-profit Organization as the Objects of Research,21-34.
- Rexhepi, G., Kurtishi, S., Bexheti, G. (2013). Corporate social responsibility (CSR) and innovation–the drivers of business growth? Procedia –Socialand Behavioral Sciences, (75)3, 532-54.
- Stamp, M. vd. (2013). Ortak değer için inovasyon. https://hbrturkiye.com/dergi/ortak-deger-icin-inovasyon
- Schmitt, J. (2014). Social ınnovationfor business success shared value in the apparel industry. Springer Gabler.
- Tatar, Ş. B. (2018). Firmaların sosyal inovasyon uygulamalarına ilişkin tüketici tutumlarının ölçülmesine yönelik ölçek geliştirme çalışması, (Yayınlanmamış doktora tezi). Marmara Üniversitesi, İstanbul.
- TEPSİE (2014). Social ınnovation theory and research, a guide for researchers. Tepsie Deliverable No: 1.4
- Tham, J. (2010). Corporate social ınnovation, social space: 48-56. Available at: http://ink.library.smu.edu.sg/lien_research/59
- The World Economic Forum (2018). Why social ınnovation mattersto business. http://reports.weforum.org/social-innovation/why-social-innovation-matters-to-business/
- TOBB (Türkiye Odalar ve Borsalar Birliği) (2017), Türkiye sağlık sektörüne genel bakış. Aralık.
- Tontuş, H. Ö. (2015). Üniversite hastaneleri. SATURK Yayınları. http://www.saturk.gov.tr/hst.php
- Topsakal, Y. (2017). Sosyal inovasyon: Antalya destinasyonunda faaliyet gösteren turizm işletmeleri üzerine bir araştırma (Yayınlanmamış doktora tezi). Akdeniz Üniversitesi, Antalya.
- Topsakal, Y. ve Yüzbaşıoğlu, N. (2017). Sosyal inovasyon kavramsal model önerisi. Uluslararası Yönetim İktisat ve İşletme Dergisi, 13(3), 565-576.
- Ulinski, S. (2015). Corporate social ınnovation as a driver of performance and welfare, policy paperno 25.
- Vialo, M. (2018). 25 Companies carrying out corporate social innovation. https://www.socialinnovationexchange.org/insights/25-companies-carrying-out-corporate-social- innovation
- Ville, S. ve Pol, E. (2008). Social innovation: Buzz Word or Enduring Term? University of Wollongong research online. Faculty of Business- Economics Working Papers Faculty of Business.
There are 48 citations in total.
Details
| Primary Language | Turkish |
|---|---|
| Journal Section | Law |
| Authors | |
| Publication Date | March 22, 2020 |
| Submission Date | July 8, 2019 |
| Published in Issue | Year 2020 Volume: 22 Issue: 1 |
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